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Privacy policy

Our Pledge to Your Privacy
Our objective is to guarantee a spam free inbox of yours and help you understand what we do to keep your information safe and secure that is why we have put our policy all above our site and have ensured that it is available on every page we request information so that no matter how you find us, you will know your privacy is utmost important to us.

Information Collection and Use
We may ask you to provide Personal Information when you use our website and request quotes, services, support, or place orders for products or services:

  • Company Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Contact Name
  • Why and what we do with your information
    The information is used only to complete your request for white papers or any specific details you might need details about. We do not beseech contact names to any third parties as we do care for your information and understand your request was for particular business information.

    When you provide us with your Email address, it is simply used to revert back to your requests and these details in anyway do not gets revealed to other companies marketing databases.

    Right to Opt Out
    New Tech Geek completely preserves the information collected via its phone, e-mail or online submission on its sites and will not sell or rent this information to anyone in ways different from what is disclosed in this policy. If you are not persuaded with the Privacy Policy terms or with the services we have delivered or the technical support you’ve taken from New Tech Geek you can opt out of the services offered by us. You can write an email to customercare@New Tech Geek.com or call us on our toll free number to get appropriate assistance regarding the same

    Security
    New Tech Geek guarantees and promises complete security of information you share with us. All information remains secure with the use of Secure Socket Layer (SSL) Protocol.

    New Tech Geek also states that no one apart from us can view the information you’ve shared with us without our knowledge.

    Collection of Information for Surveys
    New Tech Geek may request you, from time to time, to fill up forms we may send as part of surveys. Such information helps us to track and develop the services we offer to you. Your contribution in those surveys is exclusively on voluntary basis. The information may consist of contact information and demographic information.

    Live Help/Online Sessions
    New Tech Geek reserves right to record all offline and online online sessions between you and our technicians. The sole reason to do so is to improve our quality and to certify effective service delivery. It also helps us to improve our services we offer, conduct market investigation, and create knowledge base.

    User Computer Information
    We may require information related to your (user) computer to provide the Service. This information may include:

    • Type of computer
    • Make and model of your computer
    • MAC address of your computer
    • Date of purchase of your computer
    • Software installed and peripherals attached to it
    • Data about software installations and hardware configurations, and error tracking files.
    • Condition and state of the computer
    • Generally, this information is required to provide personalized technical support to you, and to help us enhance our supported products lists.

      New Tech Geek also would like to make it clear that these recordings of Live Help Sessions is not at all related to collection of your personal information.

      Cookies, Use of
      Information stored by the browser on the hard drive of a computing device are in the form of cookies. New Tech Geek uses cookies to make the services we deliver more personalized by keeping a track of the preferences you specify. Most of the browsers accept cookies by default. However, you can adjust the settings of your browser so that cookies are not stored in your computer. You may want to refer to the online help of the browser you are using as such settings vary from browser to browser.

      Log Files
      New Tech Geek also makes use of IP addresses to track user movement, gather broad demographic information, and govern website traffic flow.

      New Tech Geek may also use all these information recovery methods to identify itself from fraudulent activities, manage risk, or largely confirm integrity of services we offer. For instance, we may use your name to request a credit report as the law permits.

      Children
      New Tech Geek does not contact children under age 13 regarding any special offers or for marketing drives without their parent's consent.

      Outside the information that is obligatory to avail the services from New Tech Geek or that is considered essential to participate in a given promotion or task, New Tech Geek will never ask a child under age 13 for any personal information.

      AMENDMENT/UPDATING PERSONAL INFORMATION
      If your personal information (such as telephone number etc) has changed or if the user no longer wants to avail the services we offer, New Tech Geek endeavors to provide a way to correct, update or remove the user’s personal data provided to us.

      NOTIFICATION OF CHANGES
      New Tech Geek reserves the right to update the Privacy Policy at any time by posting changes online without prior notice to you. The most up-to-date version of the Privacy Policy can be reviewed by clicking on the "Privacy Policy" hypertext link found on our web site www.New Tech Geek.com. It is your accountability to refer to this Privacy Policy before submitting any information on the website.

      If we aim to use your personal information in a way different from that specified at the time it was collected, we will notify you through e-mail and will also update the Privacy Policy to reflect that change.

      Contact Us
      For any questions about our Privacy Policy, you can e-mail the inquiries to customercare@New Tech Geek.com.

We are confident with our service levels and customer satisfaction. We guarantee that if we do not fix your problem we will refund your money immediately.