Computer Technical Support
Technical Support and Help by Skilled Professionals to give you a peace of mind.
Our Pledge to Your Privacy Our objective is to guarantee a spam free inbox of yours and help you understand what we do to keep your information safe and secure that is why we have put our policy all above our site and have ensured that it is available on every page we request information so that no matter how you find us, you will know your privacy is utmost important to us.
Information Collection and Use We may ask you to provide Personal Information when you use our website and request quotes, services, support, or place orders for products or services:
Why and what we do with your information The information is used only to complete your request for white papers or any specific details you might need details about. We do not beseech contact names to any third parties as we do care for your information and understand your request was for particular business information.
When you provide us with your Email address, it is simply used to revert back to your requests and these details in anyway do not gets revealed to other companies marketing databases.
Security New Tech Geek guarantees and promises complete security of information you share with us. All information remains secure with the use of Secure Socket Layer (SSL) Protocol.
New Tech Geek also states that no one apart from us can view the information you’ve shared with us without our knowledge.
Collection of Information for Surveys New Tech Geek may request you, from time to time, to fill up forms we may send as part of surveys. Such information helps us to track and develop the services we offer to you. Your contribution in those surveys is exclusively on voluntary basis. The information may consist of contact information and demographic information.
Live Help/Online Sessions New Tech Geek reserves right to record all offline and online online sessions between you and our technicians. The sole reason to do so is to improve our quality and to certify effective service delivery. It also helps us to improve our services we offer, conduct market investigation, and create knowledge base.
User Computer Information We may require information related to your (user) computer to provide the Service. This information may include:
Generally, this information is required to provide personalized technical support to you, and to help us enhance our supported products lists.
New Tech Geek also would like to make it clear that these recordings of Live Help Sessions is not at all related to collection of your personal information.
Log Files New Tech Geek also makes use of IP addresses to track user movement, gather broad demographic information, and govern website traffic flow.
New Tech Geek may also use all these information recovery methods to identify itself from fraudulent activities, manage risk, or largely confirm integrity of services we offer. For instance, we may use your name to request a credit report as the law permits.
Children New Tech Geek does not contact children under age 13 regarding any special offers or for marketing drives without their parent's consent.
Outside the information that is obligatory to avail the services from New Tech Geek or that is considered essential to participate in a given promotion or task, New Tech Geek will never ask a child under age 13 for any personal information.
AMENDMENT/UPDATING PERSONAL INFORMATION If your personal information (such as telephone number etc) has changed or if the user no longer wants to avail the services we offer, New Tech Geek endeavors to provide a way to correct, update or remove the user’s personal data provided to us.
We are confident with our service levels and customer satisfaction. We guarantee that if we do not fix your problem we will refund your money immediately.